Manual ticket sharing. You can find more information on the Freshdesk cost here. Fishbowl; LMS: Cornerstone vs. 0. Switching back to the old Freshdesk will not be possible. Enter the privileges that an agent with this role should have by selecting the appropriate checkboxes under Tickets, Solutions, Forums, Customers, Reports, and Admin. WhatsApp Business phone number. 0, while IBM SmartCloud Control Desk is rated 7. 2. (TCO) than KronoDesk, and KronoDesk is rated with the same score (83/100) as WalkMe (83/100). KronoDesk offers users more features (7) than Pivotal CRM (0). Other great sites and apps similar to KronoDesk are Freshdesk, Zendesk, ProProfs Help Desk and InvGate Service Desk. 0, while ServiceNow is rated 8. With the new Freshdesk Portal, you can save time on portal. For this, please navigate to Admin -> Account -> Account Details -> Export data. Fishbowl; LMS: Cornerstone vs. 1 agent, unlimited customers, unlimited tickets. 6. 5, respectively. Other great sites and apps similar to KronoDesk are Zendesk, Freshdesk, ProProfs Help Desk and InvGate Service Desk. Start by customizing the portal with your company’s logo and branding style. Bottom Line: Which is Better - ToolWatch Enterprise or KronoDesk? ToolWatch Enterprise is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than ToolWatch Enterprise (62/100). Salesforce CRM offers users more features (21) than KronoDesk (7). 727,134 professionals have used our research since 2012. ServiceNow is rated 8. Click Protect an Application and locate the entry for Freshdesk with a protection type of "2FA with SSO hosted by Duo (Single Sign-On)" in the applications list. There is a clear winner in this case and it is KronoDesk! Looking for the right Human. Looking for the right Help Desk solution for your business?Service Desk+ is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Service Desk+ (61/100). Check Capterra to compare Freshservice and KronoDesk based on pricing, features, product details, and verified reviews. The top reviewer of Freshdesk writes "Phenomenal knowledge base and great for customer. If you are on the Freshdesk Omnichannel plans, your Freshdesk and Freshcaller accounts are connected by default. As an example, here you can examine Jira Service Desk and KronoDesk for their overall score (9. Freshdesk. KronoDesk offers users more features (7) than IT Incident (0). DOWNLOAD NOW. To link your QuickBooks account and your helpdesk: Sign into your Freshdesk account. Freshdesk offers flexible pricing plans to suit organizations of all sizes – from startups to enterprises. Senior System Architect. The top reviewer of Freshdesk writes "Phenomenal knowledge base and great for customer support functions, but not suitable if you are trying to solve problems and use assets". Threads enable Freshdesk agents to have focused discussions around a specific topic inside the ticket on a chat-like interface without clogging up the main conversation pane. KronoDesk offers users more features (7) than Agent. Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. KronoDesk offers users more features (7) than OptKit CRP (0). Keeping. 4. KronoDesk Overview KronoDesk is a helpdesk tool that aims to improve the customer care quality of the company. The top reviewer of Freshdesk writes "Phenomenal knowledge base and great for customer support functions. 734,024 professionals have used our research since 2012. This allows you to get the entire data in your account which includes your tickets, solutions, forums and the list of customers in the form of XML. 0, while ManageEngine ServiceDesk Plus is rated 8. Choose a point scale of your choice. There is a clear winner in this. Freshworks . KronoDesk is a helpdesk software that can includes customer support forums, ticketing and online knowledge base support in one single solution. Additionally, you can examine their individual modules and pricing stipulations as well as other valuable facts below. On the service task details page, click on the “Edit” icon on the top right. Freshdesk mobile app on Andriod and iOS both, allows users to use default and custom drop-down fields in Freshdesk as filters to find a specific list of tickets. You can create threads on Private notes, Forward emails, or. Click Edit or press the trash button to delete their profile. KronoDesk is an integrated help desk system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface: KronoDesk includes a powerful and flexible help desk ticketing system that can be quickly and easily tailored to meet your support needs. Bottom Line: Which is Better - Records Management or KronoDesk? Records Management is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Records Management (52/100). They will update the details for your organization. Freshdesk is ranked 6th in Help Desk Software with 16 reviews while JIRA Service Management is ranked 2nd in Help Desk Software with 45 reviews. There is a clear winner in this case and it is KronoDesk!Tidio Chat is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Tidio Chat (79/100). While bigger businesses can prefer Zendesk for its complexity and multi-faceted structure, it is Freshdesk's simplicity and coordination that will help smaller and medium businesses. Create Freshdesk tickets from forms. The top reviewer of Spiceworks writes "Good low-cost. EasyVista is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than EasyVista (67/100). 0. No reinstallation of the software is necessary. Switching back to the old Freshdesk will not be possible. To read about this feature on Freshdesk Mint, refer to this article insteadTo create a Category, click Manage > New Category. Jive;. No credit card required. 3. 2. Here’s all that you need. Log on to the Duo Admin Panel and navigate to Applications. Bottom Line: Which is Better - Mi4biz or KronoDesk? Mi4biz is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Mi4biz (62/100). Please check the following in the Slack app: 1. Learn how to utilize help desk software and other ticketing tools to ensure the best customer experience with your brand. KronoDesk | Learn how to utilize help desk software and other ticketing tools to ensure the best customer experience with your brand. This tool is so far the best in class at supporting our needs in supporting our client base. Place a request to link your WhatsApp business account with Freshdesk through this Early Access Onboarding form. Login to your Freshdesk account as an Admin. 1. Go to Admin > Team > Roles > New Role, and enter a name and description for this role. (TCO) than KronoDesk, and KronoDesk is rated with the same score (83/100) as Nerdio (83/100). Learn to use the Freshdesk API to integrate existing and custom functionality into your helpdesk. Login to your Freshdesk portal as an Administrator. There is a clear winner in this case and it. With Freshdesk, you can also automate workflows, offer convenient self-service options, manage SLAs, and generate reports. Start your free 30-day trial today!There are more than 100 alternatives to KronoDesk, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and iPad. Updated: November 2023. There are more than 100 alternatives to KronoDesk, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and iPad. Make sure that the correct Slash command token (obtainable when you. com. Contact Support +1 (866) 832-3090 +91 (44) 6667 8040 +44 (800) 808 5790Free. Go to Admin → Support Operations → Apps → Get More Apps → QuickBooks. Freshdesk; HR: BambooHR vs. There is a clear winner in this case and it is KronoDesk! Looking for the right Document Management solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews,. Click on New Agent Status. CareManager is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than CareManager (62/100). Online Work Order Suite is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Online Work Order Suite (50/100). 4, while SysAid is. 5. The dashboard is well-organized, and the menu options are logically laid out. A web page will be displayed to allow permissions for Freshdesk to access your Trello account. Updated: November 2023. Here you can see the list of default and custom statuses available. Other great sites and apps similar to KronoDesk are Zendesk, Freshdesk, ProProfs Help Desk and InvGate Service Desk. BMC FootPrints Service Core is rated 8. There is a clear winner in this case and it is Freshdesk! Executive Summary. When they need you, Kronodesk's powerful ticketing system lets them. KronoDesk offers users more features (7) than @VIEW (0). As an illustration, you can contrast osTicket and KronoDesk for their features and overall scores, namely, 7. Within Freshdesk, you would have the option to automatically assign tickets to agents within a group, in round-robin. While the default point scale is 3, you could also. Compare Freshdesk vs. The process is quick and effective to get all your historical helpdesk data into Freshdesk, with minimal disruption to your customer support team. 0 vs. We have recently refreshed our branding across our offerings and changed the. KronoDesk offers users more features (7) than Document Storefront Solution (0). Convert all email and social inquiries into tickets and track, prioritize, and reply using Freshdesk. Click Open and select Add to a team. What is better LiveHelpNow or KronoDesk? To successfully find the most helpful and productive Help Desk Software for your company, you should compare products available on the market. In this article, we'll look at the Freshcaller admin settings on. There is a clear winner in this case and it is KronoDesk! Freshdesk is ranked 5th in Help Desk Software with 16 reviews while LiveChat is ranked 34th in Help Desk Software. As one of the market leaders, Freshdesk stands out for its scalability , intuitive. Freshdesk is rated 8. DOWNLOAD NOW. 2. View pricing plans for Freshdesk. Go to Admin > Workflows > Automations. You can also review their general user satisfaction: LiveHelpNow (N/A%) vs. You'll be up and running in moments, have a customized look and feel in minutes, then get back to keeping your customers happy. These are the headers based on Freshdesk identifies an automatic response. Start your 14-day free trial. Larger companies with huge customer support departments and big user. Enter your search term here. Freshdesk; HR: BambooHR vs. Spiceworks is ranked 24th in Help Desk Software with 3 reviews while SysAid is ranked 18th in Help Desk Software with 1 review. Please navigate to the Reports tab -> click on the report for which you need to set this up -> click on "Create Schedule" option available next to the Report Name (or) Report View Title. Additionally, you can examine their individual modules and pricing stipulations as well as other valuable facts below. More user friendly UI. KronoDesk offers users more features (7) than Salesforce FullCalendar (3). Freshdesk is ranked 6th in Help Desk Software with 14 reviews while ServiceNow is ranked 1st in Help Desk Software with 26 reviews. $0. For example:SysAid offers users more features (9) than KronoDesk (7). Updated: September 2023. With support for custom fields and. If the email is identified as a reply, Freshdesk performs additional sender email checks to make sure it's not spam. KronoDesk is a well-known platform that ranks 83 among all Help Desk Software according to our research analysts and 4 crowd-sourced reviews from 1 source. Freshdesk is rated 8. Table of contents. Enter your search term here. There is. That's an issue between Power Automate and Freshdesk when trying to connect. There is a. Similarly, you can check which one has superior general user satisfaction rating: N/A% (osTicket) and N/A% (KronoDesk) to determine which product is better for your business. KronoDesk vs. 168 verified user reviews and ratings of features, pros, cons, pricing, support and more. Kronodesk is beautiful on the outside and powerful on the inside. Pros and Cons. KronoDesk offers users more features (7) than DocWorld (0). Freshdesk; HR: BambooHR vs. There is a clear winner in this case and it is KronoDesk!KronoDesk is more expensive to implement (TCO) than Spiceworks, and Spiceworks is rated higher (90/100) than KronoDesk (83/100). ai Software or KronoDesk? Agent. Comparing the top-of-the-line plans with similar features, Freshdesk is slightly cheaper: It costs $109/agent/month vs. If you do not have a Freshchat account, you will find the option to sign up from this page. Fishbowl; LMS: Cornerstone vs. There is a clear winner in this. Integrations in Freshdesk Extend the functionality of your helpdesk with ready-to-use integrations or even build your own to suit your needs. If not, then you can use this connection on your Power Automate, knowing that the connection is correct. For assigning all the tickets to one particular agent, you can set the condition to check if 'Priority' is 'Low', 'Medium', 'High', and 'Urgent' (include all 4 priorities), so that the automation runs on all incoming tickets. KronoDesk offers users more features (7) than MetierHR (0). Ease of Use (5/5): Freshdesk's intuitive design makes it easy for even non-technical users to get started. Alternatively, you can click on the Marketplace Apps option and. The 11 best Freshdesk alternatives. 743,614 professionals have used our research since 2012. Please navigate to the Solutions tab > 'New Article' button. Here you can see the list of fields in your service task form by default. Freshdesk; HR: BambooHR vs. e. Updated: November 2023. There is a. There is a clear winner in this case and it is KronoDesk!Help Desk: Zendesk vs. com Learn about the best KronoDesk alternatives for your Help Desk software needs. The top reviewer of Freshdesk writes "Phenomenal knowledge base and great for customer support functions, but not suitable if you are trying to solve problems and use assets". MetierHR is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than MetierHR (62/100). To successfully find the most efficient and productive Help Desk Software for your enterprise, you need to compare products available on the market. Start your free 30-day trial today! 740,764 professionals have used our research since 2012. Setting up multiple languages in Freshdesk (for the support portal and the help widget) Customizing Freshdesk URL - Checks, impacts, and reconfigurations post change. (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Eploy (71/100). e. In case of a particular update, change, or action in your helpdesk, you can set up a Webhook to automatically push specific information to an application through Freshdesk automations - ticket creation and ticket update rules. Jive;. If everything is excellent, proceed the Full migration. KronoDesk offers users more features (7) than DynaFile (0). Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor. KronoDesk offers users more features (7) than Maintenance Partner (0). Fishbowl; LMS: Cornerstone vs. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. The CEO of Freshdesk felt the company could offer a similar product at a more competitive price. Login to Freshdesk, an online cloud-based customer service software providing helpdesk support with all smart automation to get things done faster. 0, while Spiceworks is rated 6. For starters, this web-based tool was made to help customers get fast, reliable, and straight to the point answers. I’ve completed the OTP process, but I’m unable to send or receive any messages. Live Chat offers users more features (9) than KronoDesk (7). A quick guide to creating a new article template. Freshdesk is rated 8. The ' Tag ' field will be available under the ' Ticket Properties ' panel on the right hand side of the ticket details page. There is a clear winner in this case and it is KronoDesk! Looking for the right Help Desk solution for your business? Bottom Line: Which is Better - Agent. 6, while SysAid is rated 9. It provides automation services to help speed up customer support processes. On the top-right corner, click on the Marketplace app icon. Remove Sample Data & Start Using. Freshdesk was founded partly in response to rising Zendesk prices, so it's no surprise that Freshdesk continues to be the more cost-effective option. On the other hand, the top reviewer of Salesforce Service Cloud writes "Helped address customer complaints and aligned my. From FreshDesk and Sharepoint to HelpScout and Happy Fox, here is our list of the best Zendesk alternatives. Bottom Line: Which is Better - eStreamDesk - Helpdesk or KronoDesk? eStreamDesk - Helpdesk is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than eStreamDesk - Helpdesk (62/100). 1 and 6. Freshdesk offers objects that are native to a helpdesk system, like tickets, contacts, and companies. There is a clear winner in this case and it is KronoDesk! Looking for the right Construction. 1. alternative to Zendesk®. There are more than 100 alternatives to KronoDesk, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and iPad. Inflectra has the answer to the most frequently asked questions about KronoDesk, our flexible and powerful help desk ticketing system. Freshdesk is ranked 6th in Help Desk Software with 16 reviews while Zoho Desk is ranked 7th in Help Desk Software with 13 reviews. Freshdesk Dashboard. Freshdesk vs Inflectra KronoDesk: which is better? Base your decision on 13 verified in-depth peer reviews and ratings, pros & cons, pricing, support and more. Looking for the right Help Desk solution for your business?Bottom Line: Which is Better - Aegis Help Desk or KronoDesk? Aegis Help Desk is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Aegis Help Desk (50/100). The best alternative is osTicket, which is both free and Open Source. Our onboarding team works with you on a custom plan to drive predictable, on-time outcomes so you can scale, people, process, and technology as part of your new support program. Other great sites and apps similar to KronoDesk are Freshdesk, Zendesk, ProProfs Help Desk and InvGate Service Desk. There is no direct way inside Freshdesk to send out an SMS. Compare Freshdesk vs. JIRA Service Management is rated 8. Instant support article creation and publishing. Phone Channel Configure Freshdesk's phone channel to efficiently manage all customer calls in one place. KronoDesk using this comparison chart. KronoDesk offers users more features (7) than Tele-Support HelpDesk (0). ProProfs. KronoDesk offers users more features (7) than Expand ERP (0). Freshdesk is rated 8. 734,024 professionals have used our research since 2012. Use our library of 25 email templates to help you nail your next customer interaction, improve your customer service and leave a long-lasting impression. Spiceworks is rated 6. The top reviewer of Freshdesk writes "Phenomenal knowledge base and great for customer. CUSTOMERS NOW EXPECT 62% 78% 57% Of customers have used social media for customer service Of customers pay more for a brand because of customer support Of the customers think that excellent customer service is of utmost importance Freshdesk makes it refreshingly easy to keep your customers happy Faster replies, personalized interactions, and seamless conversations across channels Source. ’ Your Freshdesk and Hubstaff accounts are now connected. This is just for your reference — to refer later in the bot flow. Bottom Line: Which is Better - Agent. Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. There is a clear winner in this case and it is KronoDesk! Looking for the right Help Desk solution for your. Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. Jive;. Looking for the right Facilities Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. KronoDesk offers users more features (7) than Emc Documentum (3). Freshservice vs Freshdesk Pricing. Enable customers to help themselves by finding answers on their own. Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. Intelligent automation and productivity features. ai Software or KronoDesk? Agent. , yourcompany. KronoDesk (N. Freshdesk is ranked 6th in Help Desk Software with 16 reviews while Spiceworks is ranked 24th in Help Desk Software with 3 reviews. 741,700 professionals have used our research since 2012. Zoho is known for its customer relationship management (CRM) tool, but the platform also offers help desk software. (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than REALDoc (62/100). Launchpad offers users more features (16) than KronoDesk (7). ManageEngine ServiceDesk Plus is ranked 3rd in Help Desk Software with 24 reviews while ServiceNow is ranked 1st in Help Desk Software with 25 reviews. This status code is returned when the request contains invalid ID/Freshdesk domain in the URL or an invalid URL itself. 8 User satisfaction: 100% An efficient and reliable help desk solution and winner of our Expert's Choice Award. Oasis LMS is more expensive to implement (TCO) than KronoDesk, Oasis LMS is rated higher (84/100) than KronoDesk (83/100). The software offers multi-channel support, automation tools, gamification, and self-service portals to help businesses deliver high-quality customer support. If there's an issue with the link, you'll know right away. KronoDesk offers users more features (7) than Answerbase (5). Bottom Line: Which is Better - @VIEW or KronoDesk? @VIEW is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than @VIEW (51/100). A ticket essentially contains a single or multiple customer issues. You may also examine their general user satisfaction: VCC Live (98%) vs. Zoho People; Inventory The best KronoDesk alternatives and similar software. Freshdesk has different kinds of ticket fields that let you capture various types and levels of information. KronoDesk offers users more features (7) than Estimator (0). KronoDesk offers users more features (7) than Universal Knowledge (5). KronoDesk® includes a powerful and flexible help desk ticketing system that can be quickly and easily tailored to meet your support needs. Navigate to Admin > Workflows > Automations > Ticket updates tab and open the rule: 'Automatically reopen tickets when the customer responds'. InteGreat EHR is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than InteGreat EHR (76/100). KronoDesk offers users more features (7) than Aegis Help Desk (0). Looking for the right LMS solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO),. The best alternative is osTicket, which is both free and Open Source. Other great sites and apps similar to KronoDesk are Freshdesk, Zendesk, UserVoice and ProProfs Help Desk. KronoDesk offers users more features (7) than Rent an HR Process (0). Search Login. Excel), it is useful to be able to load in a batch of such legacy help desk. ai Software (0). To learn more, read our detailed Help Desk Software Report (Updated: October 2023). KronoDesk provides an online support forum for customers to raise issues with support agents and other community members. Convert all email and social inquiries into tickets and track, prioritize, and reply using Freshdesk. The Freshcaller integration lets you handle calls, follow-up with issues, and monitor call performance right from Freshdesk. Freshdesk; HR: BambooHR vs. The native Freshservice-Freshdesk integration helps customer support teams on Freshdesk collaborate with internal teams on Freshservice and provide faster resolutions. Bottom Line: Which is Better - e-ServiceSuite or KronoDesk? e-ServiceSuite is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated with the same score (83/100) as e-ServiceSuite (83/100). Login to your Freshdesk account as an Agent. Zendesk's lowest tier costs $19 per month no matter what, so Freshdesk has a slight edge on price. DOWNLOAD NOW. DocControl is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than DocControl (62/100). Start My Free Trial. KronoDesk offers users more features (7) than Easy835 (0). 168 verified user reviews and ratings of features, pros, cons, pricing, support and more. DOWNLOAD NOW. Here you will be able to create a new template and view all the article templates available in your knowledge base. On Freshdesk. Zoho People; Inventory: Epicor WMS vs. Kronodesk will help your customers help themselves. Login to Freshdesk, an. To learn more, read our detailed Help Desk Software Report (Updated:. 0, while JIRA Service Management is rated 8. VersaSRS Service Desk offers users more features (16) than KronoDesk (7). To find the relevant endpoint for the API, please visit the Freshdesk API documentation. . There is a clear winner in this case and it is KronoDesk!Document Storefront Solution is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than Document Storefront Solution (62/100). By Nicole Replogle · October 10, 2022. The best alternative is osTicket, which is both free and Open Source. There is a clear winner in this case and it is. IFS assyst using this comparison chart. To do this, open up SpiraPlan and go to the Administration > System > Security Settings. Bottom Line: Which is Better - HR Hiring Portal or KronoDesk? HR Hiring Portal is more expensive to implement (TCO) than KronoDesk, and KronoDesk is rated higher (83/100) than HR Hiring Portal (52/100). Note: On Freshdesk accounts created before February 2023, Threads will be enabled by the end of March 2023. HappyFox vs. KronoDesk offers users more features (7) than Spoke (4). Spiceworks is rated 6. This tool is so far the best in class at supporting our needs in supporting. Enter the Customer's name or the Agent's name in the 'Requester' text box. This will take you to QuickBooks Authorization page. Freshdesk Contact Center, Zendesk, JustCall. Go to the Solutions tab. With the Freshdesk for Slack you can: • Create and update tickets from. Step #1: Drag and drop the basic entities of your report. Step 3. Freshdesk is rated 8. TalentLMS; Phone System: Nextiva vs. Compare Freshdesk vs. KronoDesk offers users more features (7) than NetHelpDesk (0). From the menu on the left, click Mail Flow . Compare Freshdesk vs. Tagging, canned responses and routing can easily be automated to save time and resources. To begin, you will have to create a category for the solution articles in your chosen primary language. KronoDesk offers users more features (7) than Double-Take Share (3). KronoDesk price starts at $24 per user/month , On a scale between 1 to 10 KronoDesk is rated 2, which is much lower than the average cost of Help Desk software. All your data and configurations will remain intact. Get better visibility: Share every step of a ticket lifecycle. Login to your Microsoft Office 365 as an administrator. There is a clear winner in this. Make sure "Allow Slash Commands" is checked in the app configuration page. Comparisons; alternatives to KronoDesk from other Help DeskTo create a new widget from scratch, select between multiple widget types: Charts, Text, Image, or Interactive Filter. Updated: November 2023. KronoDesk. There is a clear winner in this case and it is KronoDesk!KronoDesk offers users more features (7) than IT Asset (3). Help Desk: Zendesk vs. 1. KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. KronoDesk offers users more features (7) than Ivanti (0). There are more than 100 alternatives to KronoDesk, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and iPad. Bio. There is. KronoDesk offers users more features (7) than MATRIX CTMS (0).